Shipping Policy for KLOSHT VASTRARAKSHA SOLUTIONS LLP

1. Shipping Charges

   • Shipping charges vary based on the delivery location and are calculated during checkout. For orders above a certain value, we offer free shipping (if applicable).

2. Processing Time

   • Orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking details. Delivery timelines are generally 8-12 business days, depending on the carrier and location.

3. Shipping Areas

   • We currently ship within [specify regions, e.g., India and the USA]. If you are outside these areas, please reach out to us for custom delivery options.

4. Lost or Delayed Shipments

   • While we strive for timely deliveries, delays may occur due to unforeseen circumstances. In case of any delays, we will notify you as soon as possible. If a shipment is lost, please contact our customer service team.

Return Policy for KLOSHT VASTRARAKSHA SOLUTIONS LLP

1. Eligibility for Return

   • Returns are accepted within 15 days of delivery for items that are unused, unwashed, and in their original condition with all tags attached. Please retain the original packaging.

2. Non-Returnable Items

   • Certain items, like custom orders or products marked as final sale, are not eligible for return. For hygiene reasons, some products may also be non-returnable (e.g., sleep-related items like eye masks).

3. Return Process

   • To initiate a return, email us at [customer service email]. We will guide you through the process and provide a return address. Customers are responsible for return shipping costs unless the item was damaged or incorrect.

4. Refunds

   • Refunds are processed within 7-10 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method, excluding any shipping fees.

5. Exchanges

   • If you’d like to exchange an item, please initiate a return and place a new order for the desired item.